Student Affairs Strategic Plan 7 SUCCESS: A REVIEW OF THE 2021-2025 PLAN Student Affairs accomplished 113 Key Results (55%) from the Student Affairs Strategic Plan (2021-2025) thanks to the dedication and hard work of Student Affairs Staff and partners across campus. With so many accomplishments, all the projects cannot be covered in this document. A few highlights include: Driving Excellence: • Produce a Student Affairs Annual Report. • Implement an exit interview program for students withdrawing from the university. • Institute peer mentors for First-Year Seminar classes. • Develop a campus dining round table program. • Renovate the Wolves Den, Refresh Einstein Bros. Bagels, Open the Grid Market and welcome Sodexo. • Create Wolves Attacking Hunger. • Set institutional retention and graduation goals. • Conduct a HOWL yield-and-retention analysis. • Create a one-stop-shop during first year residence hall move-in day and Wolf Pack Welcome. • Create an annual student satisfaction survey to inform retention efforts. Increase Revenue: • Conduct and use the results from a benchworks residential assessment. • Establish a residential annual furniture replacement program. • End winter break contract breaks in the Residence Halls. • Establish an effective contract promotions program. • Improve residence hall marketing. • Launch mobile credential access in the Residence Halls. • Assess a room and board charge to guests staying in the residence halls for early arrivals. • Require all residential students to purchase – at a minimum – the Wolf Gold Plan. • Reinvigorate community assistant training (formerly Resident Assistants). Increase Student Wellness: • Create and publish a “Scope of Practice” for Counseling Services. • Provide funding for the third Counseling Services Counselor (was 25% grant funded). • Train 500 students and 100 benefits eligible employees in QPR. • Launch a prescription medication take back program. • Decrease the stigma associated with seeking behavioral health care. • Reorganize Insight (substance abuse interventions). • Reinstitute Don’t Cancel ¬That Class program. • With partners, train 25 benefits eligible employees in Mental Health First Aid. • Create and implement an Early Arrival Program.
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