NSU_Student_Affairs_Strategic_Action_Plan

Everyone at Northern is responsible for knowing our business model and participating in the process of increasing revenue. Managing net revenues ensures the nancial viability of Northern and sustains our mission of advancing the student success agenda. Key Results: 14. Increase occupancy within the residence halls by 20% by fall 2025. a. Establish an Emerging Leadership program for rising juniors and seniors utilizing residential scholarships (Aligns with Objective 4: Increase Student Engagement Opportunities). b. Establish an annual furniture replacement program to improve housing furniture, the student experience, and save money over time. c. Utilizing annual M&R funds, replace closets and desks in McWelsh Hall. d. If still in operation for Fall 2023, utilizing annual M&R funds to renovate Briscoe Hall bathrooms. e. End winter break contract breaks beginning with the 2021-2022 contract year. f. Establish an e ective contract promotions program by amending the prize policy (Aligns with Objective 4: Increase Student Engagement Opportunities). g. Conduct and use the results from a SkyFactor Benchworks assessment to identify additional e orts to improve the residential experience (Aligns with Objective 1 Driving Excellence). h. Hire an Associate Director for Academic Initiatives to work with our academic partners to expand the impact and quality of learning and living programs within the residence halls (Aligns with Objective 4: Increase Student Engagement Opportunities). i. Improve residence hall marketing. 15. Promote winter break housing and assess a room charge for all students staying over winter break. 16. Promote retail dining options to all faculty/sta /students over summer and winter breaks. 17. Assess a room and board charge to guests staying in the residence halls for early arrivals and Summer Conferences. 18. Create and implement a marketing plan for Summer Camps and Conferences. 19. Create and implement a business plan for conferences that bundles residence hall rooms, dining options, and Avera Student Center conference rooms and event spaces to maximize revenues. 20. Require all residential students two years post high school graduation to purchase – at a minimum - the Wolf Gold Plan. 21. Create or update an Avera Student Center Use and Reservation Policy and use the associated revenue to improve student engagement e orts (Aligns with Objective 4: Increase Student Engagement Opportunities). 22. Create a Northern Welcome and Exam Care Package Program for students. 23. Hire consultants to evaluate our Room and Board rates to maximize our local and state-wide market position and increase overall revenues. OBJECTIVE 2: Increase Revenue. Student Affairs | Strategic Action Plan 2021-2025 6

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