STUDENT AFFAIRS 25 ANNUAL REPORT Measuring Success: Objectives are designed to fulfill the student success mission of Northern and Student Affairs. Each is recognized as creating a distinctive experience key to the recruitment and retention of Northern students. Key Results are designed to accomplish the stated objective and should be easily measured and evaluated. For more on Objectives and Key Results, see Measure What Matters by John Doerr. A Year of Success Student Affairs accomplishes 20 Key Results in the fourth year of the Strategic Plan. Objective 1: Driving Excellence. Northern State University will be regionally recognized as a student-centered, diverse community dedicated to excellence in teaching and learning, creativity, and global awareness (Northern Vision). We seek to build a regional reputation as a high-performing student affairs unit through strategic initiatives; create a culture of assessment and continuous improvement; assess and evaluate all programs and initiatives for impact and outcomes; and create a culture of professional development, mentorship, and lifelong learning for supervisors, staff, and student employees. Key Results: 16. Partnering with Finance and Administration, refresh of ACCOMPLISHED Einstein Bros. Bagels to update brand standards. 19. Partnering with Finance and Administration, ACCOMPLISHED refresh and rebrand the Wolves Den Dining Hall. 22. Partnering with EAB and consistent with the SEM Plan, identify ACCOMPLISHED and set approved institutional goals for improving retention and 4-year graduation rates for first-time, degree-seeking students (see item 1, 2020-2021 Student Affairs Assessment Report). 27. Research best practices for the training of resident assistants ACCOMPLISHED and reconfigure and reinvigorate RA training for fall 2022. 33. Review office space use in the Student Affairs Suite and make ACCOMPLISHED necessary changes to maximize program outcomes and workflow. 34. Partnering with Technology Services, add at least two In Progress: new functionalities to the card access system. Thunder Bucks may be used at athletic concessions. Pending vending and the Wolf Shoppe. 35. Partnering with Technology Services, transition Student Accessibility ACCOMPLISHED Services from Titanium Software to Simplicity Accommodate (or similar) to improve staff efficiency and customer service around scheduling, accommodations, testing services, and case management in Accessibility Services. Originally approved by Senior Cabinet in 2021, the Student Affairs Strategic Plan (2021-2025) was revised and updated with the arrival of President Schnoor in July 2021 and to meet the needs of the new University Strategic Priorities and Actions. The addition of Student Accessibility Services to Student Affairs and the adoption of Opportunity for All by the South Dakota Board of Regents further necessitated updates. The vetting for these updates began in February and involved colleagues from every corner of campus, students, student organizations, and several university committees and councils. Faculty Senate, SGA, and the Staff Council Working Group also provided helpful guidance. Student Affairs appreciates all the edits and suggestions received along the way.
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