CONVERSE SELECTED FOR RELI 2025 June 2025 — Residential community coordinator Laine A. Converse, was one of 36 applicants selected to attend the 2025 UMR-ACUHO Regional Entry Level Institute (RELI), hosted by the University of Nebraska-Lincoln in June. The RELI is described as “an intensive professional development experience for entry-level professionals who aspire to mid-level positions in housing and residence life. RELI is open to housing/residence life professionals with one to three years of experience. Participants are clustered with other participants and a faculty member who is a mid- to senior-level professional. In an effort to maintain the mentoring environment and ensure faculty/participant engagement, only 36 participants are selected per year.” “We are incredibly proud of Mr. Converse and look forward to the knowledge and experience he’ll bring back to campus in June,” said Marty Sabolo, director of residence life and dining services. The Upper Midwest Region – Association of College and University Housing Officers (UMR-ACUHO) brings together housing professionals dedicated to advancing the field of campus housing and residential life. STUDENT AFFAIRS 10 ANNUAL REPORT WE ASSESSED THAT! USING DATA TO IMPROVE THE RESIDENTIAL EXPERIENCE December 2024 — With a slice of pie in hand and a passion for data-driven change, the Office of Residence Life invited the campus community to a “Pie and a Presentation” event to share progress on improving the residence hall experience. The presentation focused on findings from the ACUHO-I/Benchworks Resident Assessment, a nationally normed survey tool used to evaluate student satisfaction in campus housing. Led by Marty Sabolo, director of residence life and dining services, the event highlighted how data is shaping real improvements in student living. “People are often surprised by what factors influence students’ satisfaction within the residence halls,” said Sean Blackburn, dean of students. “Skyfactor provided us with a data-informed, nationally normed understanding of how our students are perceiving the halls.” Key areas identified in the survey included: • Timeliness of maintenance and repairs • Cleanliness of bathrooms, floors and public spaces • Internet connectivity and laundry facilities • Perceptions of safety at night • Respect for study and sleep time among peers The Resident Assessment was first administered in spring 2022, achieving a strong 31% response rate and resulting in 27 action items to improve the residential experience. These action items are publicly available on the Student Affairs website. In spring 2024, the survey was administered again to all residential students. The new data has been reviewed and used to update and refine the original action plan. These updates will be shared with students and the broader campus community in fall 2025. The next administration of the survey is scheduled for 2026, continuing the cycle of assessment and improvement. This initiative fulfills Key Result 39e of the Student Affairs Strategic Plan (2021–2025): “Administer and strategically use the ACUHO-I/Benchworks Resident Assessment to identify additional efforts to improve the residential experience.” By turning insights into action, Residence Life is ensuring that Northern’s residence halls are not just places to live— but places to thrive. QUICK TAKES:
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