STUDENT AFFAIRS 25 ANNUAL REPORT Measuring Success: Objectives are designed to fulfill the student success mission of Northern and Student Affairs. Each are recognized as creating a distinctive experience key to the recruitment and retention of Northern students. Key Results are designed to accomplish the stated objective and should be easily measured and evaluated. For more on Objectives and Key Results, see Measure What Matters by John Doerr. A Year of Success Student Affairs updates the Strategic Plan and accomplishes 32 Key Results in second year. Originally approved by Senior Cabinet in 2021, the Student Affairs Strategic Plan (2021-2025) was revised and updated with the arrival of President Schnoor in July 2021 and to meet the needs of the new University Strategic Priorities and Actions. The addition of Student Accessibility Services to Student Affairs and the adoption of Opportunity for All by the South Dakota Board of Regents further necessitated updates. The vetting for these updates began in February and involved colleagues from every corner of campus, students, student organizations, and several university committees and councils. Faculty Senate, SGA, and the Staff Council Working Group also provided helpful guidance. Student Affairs appreciates all the edits and suggestions received along the way. 21. Centralize front desk services across Student Affairs in 222 Avera Student Center. 24. Partnering with Communications and Marketing, hire a student graphic artist to produce more in-house social media and other marketing content consistent with the Northern Brand Guide. 33. Review office space use in the Student Affairs Suite and make necessary changes to maximize program outcomes and workflow. Objective 1: Driving Excellence. Northern State University will be regionally recognized as a student-centered, diverse community dedicated to excellence in teaching and learning, creativity, and global awareness (Northern Vision). We seek to build a regional reputation as a high-performing student affairs unit through strategic initiatives; create a culture of assessment and continuous improvement; assess and evaluate all programs and initiatives for impact and outcomes; and create a culture of professional development, mentorship, and life-long learning for supervisors, staff, and student employees. Key Results: Objective 2: Increase Revenue. Everyone at Northern is responsible for knowing our business model and participating in the process of increasing revenue. Managing net revenues ensures the financial viability of Northern and sustains our mission of advancing the student success agenda. Key Results: 42. Assess a room and board charge to guests staying in the residence halls for early arrivals and Summer Conferences. 44. Create or update an Avera Student Center Use and Reservation Policy (Aligns with Objective 4: Increase Student Engagement Opportunities).
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