MEASURING SUCCESS: Objectives are designed to ful ll the student success mission of Northern and Student A airs. Each are recognized as creating a distinctive experience key to the recruitment and retention of Northern students. Key Results are designed to accomplish the stated objective and should be easily measured and evaluated. For more on Objectives and Key Results, see Measure What Matters by John Doerr. OBJECTIVE 1: Driving Excellence. Northern State University will be regionally recognized as a student-centered, diverse community dedicated to excellence in teaching and learning, creativity, and global awareness (Northern Vision). We seek to build a regional reputation as a high-performing student a airs unit through strategic initiatives, create a culture of assessment and continuous improvement, assess and evaluate all programs and initiatives for impact and outcomes, and create a culture of professional development, mentorship, and life-long learning for supervisors, sta , and student employees. Key Results: 1. Develop a comprehensive and sustained assessment program and produce a Student A airs Assessment Report by July 1, 2021. 2. Publish student learning outcomes for each department or program that align with the Student A airs vision, mission, and values. 3. Introduce a new weekly e-newsletter entitled the Student A airs Weekly Impact to share programing, important dates, and opportunities for collaboration. 4. Produce a Student A airs Annual Report by July 1, 2021. 5. Produce a “Brand Guide” for Student A airs areas and operations to ensure consistent use of names, o ces, titles, and programs. 6. Establish an e ective Graduate Assistant recruitment program to support professional sta in execution of mission critical programs. 7. Update the student liability waiver (Aligns with Objective 4: Increase Student Engagement Opportunities). 8. Support two professional sta members annually with regional or national conference presentations (Objective 8: Support Human Capital). 9. Create a 360-evaluation program for sta and supervisors in Student A airs. 10. Working with the Student Success Center, implement an exit interview program for students withdrawing from the university to assess programs and improve student persistence. 11. Working with Academic A airs, create opportunities for Orientation Leaders to serve as Peer Mentors for First Year Seminar classes. 12. Open an NSU Foundation Account to start fundraising for Student A airs programs and services. 13. Publish a Student A airs website with students as the primary audience. Key Results that are maroon and bold have been accomplished. Student A airs | Strategic Action Plan 2021-2025 6
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