SA-Strategic-Review-2022

34. Partnering with Technology Services, add at least two new functionalities to the card access system. 35. Partnering with Technology Services, transition Student Accessibility Services from Titanium Software to Simplicity Accommodate (or similar) to improve staff efficiency and customer service around scheduling, accommodations, testing services, and case management in Accessibility Services. 36. Partnering with Academic Affairs, find ways to increase faculty participation in Fall Move-in (See NSU Move-in / Wolf Pack Welcome Coordination Committee Fall 2021 Committee Feedback Report). 37. Partnering with Finance and Administration, increase the institutional budget by $6,000 to $30,000 for New Student Programs to correspond with changing needs within HOWL, Wolf Pack Welcome, Spring New Student Orientation, and First Year Seminar Peer Leaders Program. 38. Create opportunities for students to develop in the NSSE areas of (see item 5, 2020-2021 Student Affairs Assessment Report): a. “Developing or clarifying a personal code of values and ethics” b. “Solving complex real-world problems” c. “Understanding people of other backgrounds” d. “Being an informed and active citizen” e. “Attending events that address important social, economic, and political issues.” OBJECTIVE 2: Increase Revenue. Everyone at Northern is responsible for knowing our business model and participating in the process of increasing revenue. Managing net revenues ensures the financial viability of Northern and sustains our mission of advancing the student success agenda. Key Results: 39. Increase occupancy within the residence halls by 20% by fall 2025. a. Establish an annual furniture replacement program to improve housing furniture, the student experience, and save money over time. b. Utilizing annual M&R funds, replace closets and desks in McWelsh Hall. c. If still in operation for Fall 2023, utilize annual M&R funds to renovate Briscoe Hall bathrooms. d. End winter break contract breaks beginning with the 2021-2022 contract year. e. Establish an effective contract promotions program. f. Conduct and use the results from a SkyFactor Benchworks assessment to identify additional efforts to improve the residential experience (Aligns with Objective 1: Driving Excellence). g. Hire an Associate Director for Academic Initiatives to work with our academic partners to expand the impact and quality of learning and living programs within the residence halls (Aligns with Objective 4: Increase Student Engagement Opportunities). h. Improve residence hall marketing. i. Partnering with Technology Services, update residence hall building access to allow mobile credentials access. 40. Promote break housing and assess a room charge for all student staying over winter and spring break. Student Affairs | Strategic Action Plan 2021-2025 8 Key Results that are maroon and bold have been accomplished.

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